DomaVista uses two cookies, both strictly to run the site - neither is used for advertising or tracking, and no consent banner is needed for them:
If you create an account, we hold your name and email address, plus any searches, followed properties or mailing-list orders you set up, only to run the alerts and features you've asked for.
If you book a viewing or request a valuation, we also hold your phone number and the address of the property involved. If a valuation isn't for your own home, we separately ask for your actual home address too - see "Revenue protection" below for why.
If you register as an estate agent, we also hold your firm name, branch and the CRM/property software you use, so we can route requests to the right place.
If you change your phone number or address, we keep a record of the change - including the date, the previous details and the IP address it was made from - for account security.
We don't sell or share your data with third parties for marketing.
When you book a viewing, we share your name, email, phone number, home address and any notes you leave with the listing agent straight away, so they can arrange it with you. For a valuation, your name, phone number, email and exact address are never shared with an agent until you choose to accept one of their fee quotes - before that, they only see the property's type, bedrooms and general area.
If a valuation isn't for your own home, your separately-provided home address is never shared with an agent - it's used only for the revenue protection described below.
Agents who take on a valuation or viewing lead through DomaVista agree that if they're later instructed to sell a property owned by the person who made the request, within 6 months, DomaVista is due a share of their fee. To check this, we automatically compare the address involved - and, for valuations, your separately-provided home address if it's different - against new property listings for 6 months. A potential match is reviewed by our team before anything is followed up.
If you've booked a viewing or requested a valuation, your account can't be deleted until at least 6 months after your most recent booking, so the check above can run its course.
If the 6 month minimum doesn't apply or has elapsed then you can request to delete your account and all your data immediately, at any time, by clicking the 'Delete account' button at the bottom of the 'My account' page when you are logged in.
Questions about this? Email feedback@domavista.com.